How to Get the Right Business Telephone System
Before buying a business telephone system there are some things that one needs to consider such as whether they will need a full system that encompasses physical office telephones or they could make do with a virtual phone service that depends on mobile devices. Each business is unique thus every business owner needs to ascertain what phone system will work best for their business. There is the traditional landline telephone service that is offered by the local or regional company and a Voice over Internet Protocol that is run on the Internet and is offered by many providers. If the business owner decides on having a Voice over Internet Protocol then they need to decide on whether to house it on the premises or have it hosted on the cloud by the provider.
Virtual phone systems phone systems operate by connecting a business phone to distant workers using their mobile phone or home phones. They work using a very intricate call forwarding system that forwards all calls made to the business number to the employees phones wherever they are. These phones also have various features like automated receptionists, call forwarding, voicemail, online faxing and even call screening.
A major merit of these systems is that they enable employees to work from anywhere without having to compromise on the professional demeanor expected of them by the company. The other good thing with virtual phone systems is that they enable employees to take advantage of the other features that these phone systems offer to conduct their duties. The only demerit of this system is the double charging on both the virtual system and on the use of the mobile or phone minutes as calls still need to be processed on the home or mobile phone network.. However, they are still the best choice for businesses that have a lot of staff working remotely or in a sole-proprietor business.
The traditional phone system is the other option for any business owner and it is hosted by either a local company or a regional company. The traditional phone system, also referred to as public switched telephone networks (PSTNs), still runs on the copper wiring systems that was designed many years ago. Apart from just doing the wiring for the phone system a business owner that buys a public switched telephone network will also need to buy a PBX-hardware that will enable users to transfer calls and have call directories. Technology has advanced these days and business owners can still get a traditional phone system that is integrated in the business data network. The good thing with these systems is that they are time-tested, reliable and affordable to many companies.